1. Who is Glanzia Berlin?

Glanzia Berlin is an up-and-coming fashion brand from the German capital that specializes in high-quality, stylish fashion products. From clothing to accessories - we offer everything that fashion lovers appreciate. Within a short time, we have established ourselves as a synonym for elegance and quality and serve customers throughout the German-speaking region.

2. Where do Glanzia Berlin products come from?

Our collections are designed in Berlin and manufactured using the latest technologies and high-quality materials to meet the highest standards of style, quality and durability.

Orders and Shipping

1. How can I place an order?
Orders can be placed easily and securely via our website. Select the items you want and follow the instructions in the ordering process.

2. How long does shipping take?
Shipping within Germany usually takes 3-5 working days. For international orders, delivery times may vary depending on the destination.

3. What are the shipping costs?
The shipping costs are displayed during the order process. We often offer free shipping within Germany.

pay

1. Which payment methods are accepted?
We offer a variety of secure payment methods, including credit card, PayPal and other popular options.

2. Is the payment secure?
Yes, the security of your data is our top priority. We use modern, encrypted payment systems to protect your information.

Returns and Exchanges

1. How can I return an item?
If you are not satisfied with your purchase, you can easily return the item within 30 days of receipt. Please contact our customer service at info @glanziaberlin.com to start the return process.

2. Can I exchange an item?
Yes, we also offer exchanges. Simply contact our customer service at info @glanziaberlin.com to discuss further steps.

customer service

1. How can I contact customer service?
Our customer service is happy to help you with any questions or concerns. You can contact us by email at info @glanziaberlin.com .

2. What are the customer service hours?
Our customer service is available Monday to Friday, 9:00 a.m. to 6:00 p.m. (CET).

care and maintenance

1. How do I care for my Glanzia Berlin products?
To ensure the longevity of your fashion items, we recommend cleaning them gently on a regular basis and protecting them from extreme conditions.

2. Do you offer repair services?
Yes, we offer repair services for certain products. If needed, contact us at info @glanziaberlin.com .

contact

If you have any questions or concerns, please contact us by email at info @glanziaberlin.com . We look forward to helping you.

Glanzia Berlin – The horizon is only the beginning of your vision.